• All orders that are $100 or more (before taxes), will be shipped for FREE via FedEx Ground Service to Canada and the USA.
  • All orders less than $100 (before taxes) will be shipped via FedEx Ground Service for a flat fee of $7.95.
  • All shipments will be made by FedEx, except for remote areas within Canada, which may be handled by Canada Post.
  • All shipping fees are in Canadian Dollars.
  • Please allow 4 to 7 business days for domestic deliveries.

 

SHIPPING POLICY

ARIANNE has the right to modify shipping charges at any time without notice.

Shipping is not be possible to a P.O. BOX. Please provide a residential or commercial address as you delivery address.

If an item is in stock, orders will be processed and shipped within 2-3 business days.

If an item is not in stock, an order may be be cancelled. Clients will not be charged for items that are out of stock and/or not shipped. All clients will be notified if an item is out of stock and/or cannot be shipped.

ARIANNE transfers all property rights to the buyer at the time the products are handed to the shipping company. ARIANNE is not responsible of any delays, damage, or loss of the package(s) during shipping.

The delivery of the product is subject to the rules of the shipping company as well as the rules associated with signing a receipt indicating that the products have been received.

If buyer is absent at the time of delivery, the buyer will be responsible to track and recuperate the products according to the rules and procedures of the shipping company.

ORDER CONFIRMATION / TRACKING YOUR ORDER

When you order from ARIANNE, you will receive an order confirmation by email with a tracking number. The tracking number will enable you to track your order in real time. You can also check the status of your order by logging into your account.

If you have any questions about your order please contact us:

  • email collectionarianne@gmail.com
  • call 1.888.239.8165 ext. 283 Monday - Friday, 9am - 5pm EST